24/7 Fairplay Customer Support

Quality and fast player support are one of the main priorities in the work of Fairplay. We always try to solve users’ problems as quickly and fully as possible, as well as to provide them with consultations on the issues they are interested in. You can get in touch with the Fairplay India support team round the clock. You can do this in several ways and with requests for solutions to both website and Fairplay APK problems.

Contact the Fairplay support team to get the answers on your questions.

Feedback Form

The official website of Fairplay India has a Contact Us section. You can go to it from any page. In the window that opens, you will see a form where you will need to enter your first and last name and e-mail address. In the message box, type in a question or tell us about your problem. Then send your request and wait for a response. It will come to the email address you entered earlier.

You can’t directly influence the speed of response, but you can make it easier for Fairplay India’s support team. To do this, follow the recommendations:

  • One problem – one application. Do not create a large number of requests, as this can confuse the administration. Describe all your questions and problems in one application, and you can expect the fastest response;
  • The more details the better. If the issue is serious and requires careful consideration, describe the problem in as much detail as possible. Otherwise, you may be asked follow-up questions that will prolong the time it takes to resolve the problem;
  • Be polite. No matter how serious your problem is, adhere to generally accepted standards of behavior and morality. Insults not only won’t help you resolve the issue faster, they can also get your account blocked.

Follow these simple guidelines and solve problems as quickly and without delay as possible.

Read these rules for an effective conversation with the support team.

Online Chat

This method of communication is suitable for those users who encounter minor problems that require an immediate solution. In this case, you can write to the chat room. To do this, open the chat window by clicking on the appropriate button on the site, and type your message in the dialog box. As soon as an operator is available, he will answer your question and help you solve the problem.

Keep in mind that if Fairplay India’s support team is very busy, it may take up to an hour to get an answer. Sometimes you have to wait up to an hour.

Fairplay online chat works 24/7.

Social Media

Bookmaker Fairplay India has its own communities and pages on many popular social networks. Links to them are located at the bottom of the site. Which social networks are represented:

  • Facebook;
  • Twitter;
  • Instagram;
  • Telegram;
  • WhatsApp, etc.

Go to the link you are interested in and contact the administration of the community via private messages. There is also a bot in messengers that provides links to materials on the topic of the problem upon request.

You can also find the answers in the Fairplay social media.

FAQ

Fairplay support is available 24 hours a day and you can contact us for help at any time. It is available to both registered users and those who have difficulty with registration. And questions can be associated with a large list of items, such as verification of the account, the work of the application, sports betting and online casino, withdrwals and more. But before you create a request, make sure the information you need isn’t below. Here we will offer you a small FAQ.

What is the minimum deposit amount?

You can deposit at least 500 INR into the bookmaker’s account. Limits may differ depending on the selected payment system.

What is the minimum output?

It is possible to withdraw an amount not less than 1000 INR from the account. Terms, limits and commissions are specified in the cashier’s office when processing the transaction.

Can I get the welcome bonus a second time?

No, the welcome bonus of +100% applies only to the first deposit.

How to place a bet?

It is necessary to select a particular sporting event, indicate the odds, specify the type and amount of the bet, and then confirm it.

How do I know the potential amount of my winnings?

This can be done by using the odds. It is necessary to multiply it by the bet size. The resulting figure will be the size of the potential payout.

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